Critics say it's hard to shake the trauma they carry to work from recent newscasts, complaining that the empathy gap at work ...

NEW YORK (October 14, 2025)—Empathy at Work: Building Better Businesses Through People-First Leadership by Christopher Kaufman is now available on Amazon and at major booksellers. The book is ...

When I was 35, a ruptured brain aneurysm nearly killed me. My husband and I had just moved to a new city, bought our first ...

We’re told empathy is always the answer. Psychology and neuroscience suggest it’s more complicated—and sometimes, more ...

Empathy at work matters, but expressing it in the wrong way can leave people feeling unseen or even burned out. Effective leaders practice “wise empathy”: responding with emotional intelligence that ...

The working world is undergoing a wide and constant shift. Technology advancements, the proliferation of remote work and changes in external conditions have altered so many elements of company ...

When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they ...

Cognitive Empathy: The person can mentally recognize another person’s feeling state and take their perspective without ...

Jill Geisler is the Bill Plante Chair in Leadership and Media Integrity, Loyola University Chicago. Views are her own. I’ve studied and taught leadership, management, and ethics for many years. The ...

Christopher Kaufman releases “Empathy at Work: Building Better Businesses Through People-First Leadership” with Forbes Books. “Empathy at Work: Building Better Businesses Through People-First ...