In a recent interview, an online content moderator told Nearshore Americas that she spends between eight and ten hours each day sifting through social media comments and classified ads in search of ...

If you hoped to escape a deluge of partisan political promotion during the last days of this election season, your social media feeds probably won't provide much solace. A Wall Street Journal report ...

On the verge of tears, Nathan Nkunzimana recalled watching a video of a child being molested and another of a woman being killed. Eight hours a day, his job as a content moderator for a Facebook ...

Content moderators employed by Facebook face significant psychological trauma as they grapple with disturbing online content. This work often leads to stress and severe mental health issues, prompting ...

Reddit CEO Steve Huffman said Thursday that he wants to bring an end to a user-led protest that has made large parts of the influential website inaccessible this week. Huffman said in an interview ...

More than 150 workers whose labor underpins the AI systems of Facebook, TikTok and ChatGPT gathered in Nairobi on Monday and pledged to establish the first African Content Moderators Union, in a move ...

Reddit moderators provide $3.4 million worth of unpaid labour to keep the platform relatively free of unsavoury content – equivalent to nearly 3 per cent of Reddit’s revenue. The social news website ...