See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. When a customer steps through the doors of a retail location looking to ...

KWI founder Sam Kliger argues AI will empower specialty retail associates, not replace them, pointing to faster product ...

“Attracting an intact, highly successful and dedicated retail team strengthens our entire organization and expands the suite of services we can offer to development companies, landlords, investors and ...

Online sales accounted for more than a third (36.2%) of total retail sales growth in 2015, according to data from the U.S. Commerce Department. So with less people spending offline, and e-commerce ...

Well-trained, committed frontline workers are key to a retailer’s success, but that has often proven elusive. With a worker attrition rate of about 60 percent, retailers are essentially replacing more ...

Christiana Jolaoso-Oloyede creates compelling content for B2B tech companies. She also empowers business leaders with unbiased data-driven information needed to run their SMBs. She has worked with web ...

For decades, retail’s workforce strategy has revolved around one constant: people. Associates stocked shelves, answered ...

Working retail can be synonymous with minimum wage — and unpleasant working conditions to boot. The federal minimum wage currently sits at $7.25, meaning the state you live in is not required to pay ...

In the quest for stronger customer experiences, store associates are the critical variable. They're the ones translating back-end efficiencies into better shopping trips — or absorbing the cost when ...