To instill a culture of dynamic, innovative, and continuous dedication to customer service at CWRU, all new employees should take a four-course general CWRU customer service training offered under the ...

After 30 years in business as a general contractor in Naples, Russell Budd said there's still room for improvement at his company. That's why he didn't want to miss out on the chance to attend a ...

PORT-OF-SPAIN, Trinidad – Visitors to Tobago can now look forward to an enhanced experience from their transport providers following a two-day customer service excellence workshop hosted by the Touris ...

Let me share a secret. (It’s a sort of non-secret secret.) The single most important internal customer service training “technique” isn’t a technique, a best practice, a trick at all. It’s something ...

LEESBURG, Va. — The Automotive Service Excellence Training Managers Council (ATMC) has awarded three companies with its National Excellence in Training Awards. The 2020 winners of the ATMC National ...

The Grenada Tourism Authority (GTA) is pleased to report that the newly launched Pure Grenada Excellence Champion (PGEC) Customer Service training sessions on the sister isle of Carriacou were a ...

At the University of North Georgia, a State Leadership Institution, leadership is not just a concept—it's a way of life. Our commitment to leadership permeates every aspect of our university, shaping ...