In today's fast-paced industries, withholding valuable information or knowledge at the wrong time can lead to corporate disaster. For this reason, it is imperative for sales and marketing ...

In recent years, industry leaders and policymakers have begun to assess implications of a fourth industrial revolution that features rapid scalability from prototype to production, use of AI and ...

Industrial organizations can prevent repeated maintenance problems by treating knowledge management as preventive maintenance ...

Modern society seeks to codify all forms of knowledge, and the remarkable advances in artificial intelligence (AI) reflect this same trend. AI learns ...

Bottom Line: Companies gain a competitive advantage when different divisions, such as sales and marketing, share non-quantifiable information. But to support the flow of this all-important tacit ...

In Canada, 71% of small business owners plan on transferring ownership of their respective companies or relinquishing control of their businesses in the next few years. As such, the aging of small ...

Knowledge represents a valuable organisational resource and a primary source of competitive ad­vantage. Strategy, leadership, organisational culture and technology are all enablers of knowledge ...

Last month we explored how social collaboration platforms could breathe new life into knowledge management, bringing practical knowledge management back into vogue. Now I'd like to back up my argument ...

I recall the first full-time job I ever had. I was a young graduate joining Alcan, an aluminium company that made commercial aluminium windows and doors for the architectural building industry. I ...